Our Service

We Ensure Quality Service

Queensland Dental Services has Management Systems Registered to ISO 9001.

Our team has extensive knowledge and experience in a wide range of dental equipment used in Queensland and Northern NSW dental facilities to provide a high quality of professional service and expert technical advice. 

A thirty day warranty is offered on all servicing and repair workmanship. 

We Ensure Value for Service

We have developed specific methods and an approach to ensure the highest possible quality of servicing in a cost effective manner to minimise impact on surgery downtime and the need for on-demand break down repairs, including:

• Servicing performed out of hours or during vacation periods and public holidays to minimise surgery downtime and patient impact at no additional cost.
• All-inclusive quotes for servicing (including travel costs) simplifies budgeting and administration of service costs.
• First point of contact provided by senior biomedical technicians with over 80 years of combined experience.
• Three levels of on-demand service to ensure a cost effective response, depending on the severity of fault and client impacts.
• Repair vehicles equipped with sufficient spares to ensure an 80% first call rectification of faults, minimising downtime and breakdown costs.
• Real-time job tracking allows the status of jobs to be tracked at all times